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Store Policies Shipping Policy In the Continental United States, all items are shipped via FedEx Ground or the United States Post Office. Our system employs a shipping interface and assigns actual charges based on weight and distance to your delivery location. Typical time in transit to the 48 contiguous United States is never more than 5 working days after the order has shipped out of our warehouse. Turnaround Time
Expedited Shipping
Shipments to Alaska and Hawaii
Customers outside the United States:
Back Orders Occasionally we will experience a delay in shipping a particular item. When this happens, and when there are other items on the order, we will take the liberty of shipping those items that we can as soon as possible, and back ordering the delayed item(s). This will never result in an increase in your shipping and handling charges and you will be given notification of when you can expect the back ordered items to arrive.Return Policies FrameWorxz.com.com guarantees that the products it sells are of the finest quality and free from defects. (Note: An exception exists with regard to minor, normal deficiencies in natural wood.) Sometimes picture frame molding will absorb moisture and slightly warp or twist if not stored or used in a temperature and humidity controlled environment. If a product is defective, it can be returned within 30 days and a new item will be sent to you. Merchandise should not be returned without a Return Merchandise Authorization (RMA). To notify us of a return, email us or call us at 989) 550-7648 ordered are subject to a 15% per item restocking fee. Such items must be returned within 30 days of order placement. Shipping and handling charges are non-refundable. Refunds will appear as a credit on your billing statement. Will we sell your name? Heck NO! The practice of selling people's personal information is a method used by some retailers to hedge costs when they are aggressive with their pricing. We don't do it. We think it's dishonest and unfair, and besides, we don't like junk mail or telemarketers any more than you do. Beware of retailers who don't offer you their policy on this. Their silence is telling you something. Payment Methods We accept payments via Visa, MasterCard and Discover. We also accept checks and money orders sent via mail to our address at 3540 N. Hurds Corner Caro, Michigan 48723. Note: Sales taxes will be applied to all orders being shipped to an Michigan address. Contact Us We realize that many people are not yet entirely comfortable shopping on line, so we offer you the opportunity to phone in your order to (989) 550-7648 or to fax it to (989)-672-4648 or to send it by mail with a check or money order 3540 N. Hurds Corner Road Caro, Michigan 48723. You can also contact us at the same address and phone to receive a brochure. We welcome your comments.
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